Safety Tips
Safety tips for Heating Oil and Propane
We deliver only pure ultra low sulfur heating oil, propane, biofuel, diesel and gasoline. We also install, upgrade and replace furnaces, heating systems and hot water heaters! We design and install emergency backup generator systems, propane heaters, pool heaters and fireplace inserts. We install and upgrade all air conditioning systems. We design, install, obtain permits and inspections and then warranty the complete job. Then! we provide 24 hour emergency service on all of our products!
Contact us 24/7
You can reach us any time, day or night on the telephone with no wait and speak to a real person! You can order on the web, talk to us on Facebook, email us or view this site on an hand held device, ipad or cell phone!! We are number one because our customers come first! We believe their is nothing stodgy and old fashioned about oil heat! Ultra Low Sulfur heating oil combined with biofuel is as clean as natural gas. Natural gas pipelines will eventually become more costly per gallon and per btu, think before you spend huge dollars switching to natural gas and then the price spikes, in the long run it becomes more costly than heating oil, it is also far more dangerous. The fuel industry is all about innovation yet we are still your local, home town oil company that will meet your every heating. Yes the future is now and its here at Sclafani/Liberty, clean, economical low sulfur heat! No oil is not going away, nothing beats the BTU burn rate of oil and despite the artificial propping up of natural gas prices once you do the math oil will be the best value for your dollar for a long time to come. It is true all of us need more energy than ten years ago. Just think of the number of gadgets and computers in your home that were not there ten years ago. We help you conserve with our expert tune ups and we like renewables and clean burn. It makes a better world for all of us.
What type of delivery suits you?
Just call us when you need fuel; we call you when you need fuel or just go on automatic! Unique to our company is the ability to say no, I don't need oil yet or yes, please come tomorrow. We offer the standard automatic delivery monitored by degree days and we offer automatic reminder service which affords you a telephone call when you are due, check your tank and give us the go and we will deliver. Standard delivery by simply calling us is just fine but you can also take the hassle out of remembering by just putting your home on automatic- all at the same low c.o.d. pricing! In most cases we will deliver the very next day!
We never go to sleep!
If you smell propane or gas and feel you have a propane emergency go outside to your tank and shut off the valve. Take your family and pets outside and call us via a cell phone or a neighbors home or call 911. Only let an expert decide, do not turn your tank back on without a leak check from a certified propane technician. We maintain live telephone answering service 24 hours a day; seven days a week. Be safe, call us, we will be out to check it out and insure you are safe! If you smell oil or feel there was an overfill or you do not have heat, call us! Our service techs are on call all winter at night to insure your and your homes safety.
We won't let your lines freeze!
If you have an outside tank with exposed lines we will be happy to add an anti-gel to your tank as winter approaches and during the heating season! While other companies may pass this over, rest assured we will do everything in our power to avoid problems before they start! All oil will gel in extreme temps, let us save you the trouble of freezing up. We simply add the "superheat' when we deliver, just ask us!
Why a tune up?
Simply put, let us maximize your efficiency and save you money. As petroleum refining evolves low sulfur oil is far cleaner than it was ten years ago. Biofuel blends along with low sulfur are actually as clean as natural gas. In order to continue increasing your efficiency you should be sure our factory trained service techs tune up your system every year. You would not drive your car without a tune up! Don't let your heating system lag either! We will be sure your burn rate is at its' most efficient setting, your system is vacuumed and runs perfectly. Our Gold contract will ensure you always have a serviceman on call should an issue arise. A 24/7 service contract covers all standard parts and includes the tune up!
SAFETY FIRST
Familiarize yourself and your family with some key information about your home. Each adult member of the household should know where the reset button on the furnace is and the emergency shut off switch. Know how to turn off the main propane line coming into your house. Should your power go out you can restart your furnace by pressing the reset button, but be sure to only press it once when the power comes back on! It is also important to know where your electrical breakers or fuses are should you need to reset or replace them! This can save you a great deal of aggravation by just knowing these few things. If your breaker pops and you have no heat simply reset the breaker and press the reset button on the furnace. Please know where the fill and vent pipe are for your oil tank and keep it clear so the driver easily can get to it. Planting gardens around fill pipes makes it very difficult to deliver your oil.
SNOW IS ON THE WAY!
We may schedule your delivery a little earlier if snow is on the way or we will come right after the street is clear, but we will be there for you! It is dangerous to race two oil companies, you are risking a spill. If we commit to deliver, rest assured we will be there. Fill pipes can be difficult to find in deep snow. Fill pipes should be easily accessible, free from debris and must be within 100 feet from where the truck can safely stop. Oil trucks are not four wheel drive and cannot enter driveways that are icy or snow covered. If the driver gets stuck in your driveway, the remainder of his customers will not get their oil and you will have a stuck truck! Drivers cannot stop to shovel out fills or climb through deep snow as they do too many deliveries per day. They will do everything they can to safely deliver, but please be sure to plow or sand before the truck arrives if he cannot pull the hose from the road. It really helps to tie a red ribbon to the fill pipe so it is easily identifiable to the driver. If you have a steep driveway please consider going on automatic delivery so we can schedule you before the snow!
LEAVE THE LIGHT ON!
If you are expecting your delivery and it is after dark, please leave the light on. Rarely we may call you to reschedule for the next day if the weather becomes extreme but we will be there and we will telephone you to advise you of the status, in an emergency situation. Remember too that we absolutely love dogs, but they do not always love us. Please keep your pets safe and warm inside when your oil delivery arrives! The smartest and nicest dogs often react adversely to a stranger in their home or yard. They are just doing their job!
As the oil goes in the air must come out!
All oil tanks must have a vent alarm in order to prevent an over fill. We will not fill a tank that is not properly vented. All openings on the tank and piping must be sealed and a whistle installed. As the driver fills the tank the whistle blows insuring the air is coming out of the tank when the oil goes in. When the whistle stops the driver stops pumping. If your tank is not properly vented you risk an over fill, a rupture and a spill. No one ever wants this to happen. Please be sure the vent is clear as well as the fill pipe. Please be sure never to loosen the gauge or plugs situated on top of your tank. The driver cannot check this from outside the house. We want to deliver safely and cannot foresee if work has been done or something has changed even if we delivered safely many times before.
Safety for your home and the community!
If you have changed the color of your house, abandoned or modified your tank, have a new phone number or new house number please update your information with us. Drivers often need updated directions as houses are painted or tanks are modified, roads are renamed etc. It is so important to post your house number so that it is clearly visible from the street. While we have been delivering for over thirty years, the new information is critical, not just to us but the police, fire departments, ambulance or any emergency service. It could save lives!