24 Hour Services
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What does a heating service contract cover?
Our full service customers receive an annual service contract that includes a tune up of your heating system. This includes changing the nozzle, filter and strainer, tune up, vacuum, efficiency test and smoke test. We ensure your unit is in good working order and running at maximum efficiency. We offer two Oil burner service agreements.
Should you have a break down we provide twenty four hour service by a factory trained technician. The contract also covers all standard parts on the burner. We make sure your boiler or furnace, smoke pipe and chimney base are clear and clean. Efficiency tests help you save real fuel dollars!
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A Hot Water Heater agreement includes all standard parts on the unit. Once a contract is established there is no charge for labor or parts that are covered. Should you not have an agreement we will still respond! Labor and parts are charged at the prevailing rate. A one hour minimum labor charge for any call is required.
Hours:
Our standard operating hours are 8 am to 4 pm, Monday through Friday. Service calls are responded to in the order called in, in order to verify you still want the serviceman to come you must answer the telephone when our mechanic calls back. This insures you will not lose your place in line on a really cold night.
What to watch out for:
As with all oil companies, service agreements do not include freezing pipes or water parts, ask us to add an anti gel to your tank if it is outside or has exposed lines. Oil will gel in sub-zero temps! Service agreements also do not cover your system if you let your tank run out of fuel. An adult must be home at the time of any service call.
What you should know:
It is recommended that the customer familiarizes themselves with their individual system. Try to know what tank size you have, where your reset button is and where the emergency shut off are! The more you know the less likely you are to have a problem. Not everyone is mechanical! Let us take the worry away! Let our factory certified mechanics make your life easier! Simply give us a call.